Returns & Exchanges
At Milk Street Store, we want you to love your home as much as we do, which is why we offer a 30-day return policy on most items in their original condition. If your purchase isn't the perfect fit for your space, we are here to help make the return process seamless.
Initiate Your Return
Visit our online returns portal with your order number and email address to start the request and receive a return authorization.
Prepare the Package
Carefully pack your items in their original packaging, ensuring all hardware and assembly instructions are included to prevent damage during transit.
Ship It Back
Attach the provided prepaid shipping label to your box and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing